Start a return or exchange here. Have your order number ready.
This page is being finalised. The outline below shows the topics it will cover – in the meantime, our team is happy to help using the contact details at the bottom of this page.
Before You Begin
- Find your order number in your confirmation email.
- Have the email address used at checkout to hand.
How to Submit a Return
- Email [email protected] with the subject line ‘Return Request’.
- Include your order number, the item(s) you are returning and the reason.
- Tell us whether you would prefer a refund or an exchange.
What Happens Next
- We reply with return instructions and the return address.
- Once your parcel arrives and is inspected, we process the refund or send the exchange.
Please do not ship anything back before contacting us, so we can track your return correctly.
Contact Us
Email [email protected] or call +1 (302) 687-9350.
1290 Walden Rd, Walnut Creek, CA 94597